Supporting our Customers

Our Lettings Team is on hand to assist customers throughout their Rent to Buy journey, from initial viewings right through to the handover of keys, helping them find the right home based on their individual circumstances. We are available to discuss any questions or queries customers may have during the Rent to Buy process.

Rent to Buy - FAQs

Frequently asked questions about Rent to Buy:

Learn more about Rent to Buy here.

How long is a Rent to Buy tenancy?

The initial tenancy is two years, providing stability in a fast-paced rental market.

How long does the application process take?

This will depend on how quickly you submit the necessary documents outlined by the application form. Non-disclosure of any information, CCJ’s, IVA’s, debt or adverse credit will result in your application being closed immediately and you will not be permitted to re-apply for the Rent to Buy scheme.

Do I have to save money each month?

It is recommended you put the savings you make on the discounted rent towards a house deposit. During your tenancy, we are on hand to help you and check in on your savings goals. We will provide you with any information you need on buying your Rent to Buy property so you’re fully prepared when the time is right.

Do I have to buy the home I am renting in?

We understand that circumstances can change over two years therefore there is no obligation to buy your Rent to Buy home with us. After your tenancy has come to an end if you cannot buy the home you have rented, you will be required to move out of the property.

What happens if I cannot afford to buy the home I am renting in?

We will work with you to assess what purchase options are best suited to your financial circumstances. We have a variety of homes available through different buying schemes at L&Q to make sure you purchase or rent the home right for you.

What if my circumstances change within my tenancy?

We understand that a lot can happen in two years. Should your circumstances change within your tenancy term, you will be required to inform your Property Manager who will advise you accordingly.

How much savings do I need for Rent to Buy?

To ensure you can rent a Rent to Buy home with us, you will be required to prove you can provide one month’s rent in advance and five weeks’ rent as a tenancy deposit.

What costs are associated with Rent to Buy?

To rent a home through the Rent to Buy scheme with us, you will be required to provide one month’s rent in advance and five weeks’ rent as a tenancy deposit. There are no costs associated with the renting side of Rent to Buy. When you are ready to purchase your Rent to Buy home, you will have to consider the usual costs associated with buying such as conveyancing, stamp duty (if applicable) and surveys.

On the application form, what is the deposit defined as?

The deposit is defined as the money required to rent a home with us. The deposit referred to in the application form is not related to funds saved to purchase a home.

On the application form, what constitutes as savings?

Savings are defined as funds across all household accounts aged 18 and over. This includes banking accounts, savings accounts, bonds, ISAs and investments.

Who is my security deposit protected and registered with?

Your security deposit will be registered and protected by the Tenancy Deposit Scheme (TDS).

When will my security deposit be returned?

You will be contacted by your Property Manager and negotiations surrounding the release of your security deposit within 10 working days of your tenancy end date.

Are pets permitted?

Pets may be permitted with prior written consent. There may be additional charges from our freeholders and third-party agencies.

Is there a break clause?

Yes, a 12-month break clause within the three years fixed term AST.

Can the terms in the tenancy agreement be amended?

No, the terms and clauses in the tenancy agreement cannot be amended. You will be given a draft tenancy agreement to review before signing.

What is the maximum income I can earn to rent a home through the Rent to Buy scheme?

There is no maximum household income criteria set for Rent to Buy. However, eligibility is restricted to those who are currently unable to raise a deposit to purchase a property.

Do you have to have good credit to Rent to Buy?

Yes, you will need to prove you have a good credit history with no history of bankruptcy, defaults which include late payments, county court judgments (CCJs) or Individual Voluntary Agreements (IVAs).

Is Rent to Buy in London?

No, homes available through the Rent to Buy scheme are located outside of London. If you’re looking for a home to rent within London, please see our London Living Rent page here.

Where can I rent a home through the Rent to Buy scheme with L&Q?

Please see our latest availability here.

How can I get a Rent to Buy mortgage?

You do not need a mortgage to rent a home through the Rent to Buy scheme. You may need a mortgage when purchasing the home after your tenancy has ended.

How can I buy my Rent to Buy home through Shared Ownership?

L&Q have a dedicated Homeownership team who will be able to guide you through the details of purchasing your Rent to Buy home through Shared Ownership. To find out more about Shared Ownership, including if you’re eligible, please see here.

How can I purchase my Rent to Buy home with L&Q?

You can contact our Homeownership team via email: purchaseoptions@lqgroup.org.uk  or by calling: 0300 456 9997. Alternatively, you can find more information on our website here.

I have a problem with my application form, who do I contact?

Please email the team via: RTBApplications@lqgroup.org.uk.

Apply now and confirm your eligibility for Rent to Buy with L&Q